What our Patients Say

I would just like to COMMEND the staff of this fine establishment for their professional yet friendly demeanor and their customer service which EXCEEDED MY EXPECTATIONS.

On Friday, November 25, 2022, I had occasion to make my first visit to Quality Care Medical Centre, when I had to bring my Godson, Tarel Adams, to seek medical attention.
As we walked up the steps, we were greeted by a very pleasant gentleman who methodically sought and noted personal information on the patient. I was immediately struck by his Professional, yet Friendly Demeanor. Once he ascertained the necessary information, he ushered us into the Tastefully Furnished Waiting Area, where we were given an Electronic Device which we were told would signal Dr. Charles’ readiness to see us. As we waited, I was able to observe the ambience, which was unlike anything I have seen in Barbados. I truly felt as if I was in a First World Country. While waiting, I took the opportunity to thank the Receptionist for her Patience and Kindness earlier when I called to seek specific directions to the Centre.
Nurse Hunte then came and took us into another room where she took my Godson’s Vitals. She too was equally Professional and Friendly in her interaction with us. On completion, she took us back to the Waiting Area, stating that we would be alerted to the Doctor’s readiness for us by the Electronic Device. We continued viewing the “World Cup Football” until the device vibrated and another lady came and took us to Doctor Charles’ Office.
The entire visit Exceeded Our Expectations, as what we encountered was clearly Teamwork and Service of the Highest Standard. This not only put my Godson at ease, but left an indelible positive impression on me.
Congratulations Quality Care!!! Your name embodies everything we experienced. It also proves that Barbados, a Third World Country, possesses what it takes to match any of the larger Countries.
Continued Success to You All!!

As the name suggests they provide quality care. The staff is friendly and efficient.

In order for me to be approved for an insurance policy my agent notified me that I would need to attend an appointment at Quality Care Medical Centre, I called and made my appointment and was pleasantly surprised by how polite the lady that booked my appointment was. Once I arrived, I was met outside by a gentleman who took my information and temperature, upon entering they knew my name and welcomed me, I was even offered tea, juice, and snacks! All Covid-19 protocols were followed, there was a ton of sanitation being done each time a patient touched a chair, counter, even the clipboards. The staff is so warm and welcoming! Keep up the great job guys!

Excellent, Professional Health care Services, with highly trained Medical Staff.

That was one of my best experiences I had with a doctor. He made me feel so comfortable.  Your staff is super sweet. I felt like it was not my first time here.  Great Job.

I had a pleasant experience at Quality Care. The staff was pleasant, the atmosphere was friendly and calm. I will definitely be coming back. Excellent service.

I recently sought medical attention from Dr. Joanne Paul-Charles and she was most helpful and accommodating. She displayed a real bedside manner and genuine interest in my welfare. During my darkest moment she was very reassuring with motherly concern, even calling to check on my progress.

Dr. Joanne Paul-Charles is definitely to be commended for her very high standard of patient care.

My first visit was extremely pleasant and comfortable, from entry to exit. Receptionist was very pleasant and professional as well as the attending nurse and doctor. They were both accommodating and did very well to put me at ease and guided the progress smoothly. I will certainly recommend others to this facility.